Internet Freedom Needfinding Framework

Connect, understand, and engage with your users.

Inspired by human-centered design research methodologies, the Internet Freedom Needfinding Framework provides a process for engaging with communities around the world to discover their communication and technology needs. This framework guides development of Internet Freedom tools while respecting people’s cultural diversity, security, and privacy.

Excerpt from the opening letter

It is our belief that only through truly understanding needs can we build effective and useful Internet Freedom Tools, and the services and programs that support them…

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The Needfinding Framework

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